Email Notification Text Placeholder Issue

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Identified

We have identified an incident regarding email notifications generated by our system. It was discovered that certain email notifications might contain incorrect text or placeholders instead of the expected content.

Incident Summary: Our technical team identified that an error during a migration of our translation system causes some email notifications to be generated with placeholders instead of the intended text.

Impact: Affected users may receive email notifications with placeholder content, making it difficult to understand the purpose and context of the messages. We understand the inconvenience and confusion this may be causing.

Resolution: Upon detecting the issue, our technical team immediately initiated an investigation to identify the root cause. We have now identified the problem and are actively working on a fix. We are closely monitoring the situation to ensure the issue will be fully resolved.

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